k777 Privacy Policy — How We Handle Your Data

1 Introduction

At k777, we take the privacy of our users seriously. This Privacy Policy explains how k777 ("we," "us," "the Platform") collects, uses, stores and protects the personal information of everyone who registers and plays on our platform — including users from Pakistan who deposit and play using PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.

When you create an account on k777, browse our website, use our mobile app, place a bet on cricket or PSL, spin a slot, or contact our support team, you are sharing information with us. This document tells you exactly what happens with that information — in plain language, not legal jargon.

By accessing k777 and creating an account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree with any part of this policy, please do not use the platform.

2 Data We Collect

We collect different types of information depending on how you interact with k777. Below is a breakdown of the main categories:

We only collect the data we genuinely need. If a particular piece of information is not required to operate your account, process a transaction, or keep the platform secure, we do not ask for it.

3 How We Use Your Data

The information we collect is used for specific, clearly defined purposes. Here is how your data is put to use at k777:

• Account management: Creating, verifying and maintaining your account, including identity and age verification to comply with our 18+ policy.
• Transaction processing: Handling deposits and withdrawals in PKR across all supported payment methods — JazzCash, Easypaisa, Raast, bank transfer and cards.
• Platform security: Detecting and preventing fraud, bonus abuse, money laundering, underage access and other prohibited activity.
• Customer support: Responding to your queries, resolving account issues and communicating important updates about your account or the platform.
• Bonus and promotions: Determining your eligibility for welcome bonuses, deposit match offers, free spins, cashback and VIP rewards.
• Personalisation: Remembering your preferences, recommended games and displaying content relevant to your activity — such as cricket betting markets during PSL season or T20 series.
• Platform improvement: Analysing usage patterns in aggregate to improve game selection, deposit flows, the mobile app experience and overall platform performance.
• Responsible gaming: Monitoring account activity to identify signs of problematic gaming behaviour, and providing access to self-exclusion and limit-setting tools.
• Legal and compliance: Retaining records as required to meet our internal compliance and audit obligations.

4 Legal Basis for Processing

k777 processes your personal data on the following grounds:

• Contractual necessity: Processing your data is necessary to provide the services you signed up for — including account creation, deposits, withdrawals, and access to games and betting markets.
• Legitimate interests: We process certain data to protect the platform from fraud and abuse, to ensure the security of all users' accounts, and to improve platform performance. We do so only where our interests are not overridden by your privacy rights.
• Consent: Where we send you optional marketing communications or place non-essential cookies, we do so based on your explicit consent. You may withdraw this consent at any time.
• Legal obligation: In some circumstances we are required to process or retain data to meet our internal compliance, audit and record-keeping obligations.

5 Sharing Your Data

k777 does not sell, rent or trade your personal data. We share your information only in the limited circumstances described below, and only with parties who are required to handle it securely:

• Payment processors: When you make a deposit or request a withdrawal, your financial details are shared with the relevant payment provider — such as JazzCash, Easypaisa, Raast or your bank — solely to complete the transaction.
• Identity verification providers: If we request KYC (Know Your Customer) verification, your identity documents may be processed by a trusted third-party verification service. These providers are bound by strict data protection obligations.
• Technology and hosting partners: k777 uses third-party cloud infrastructure and software services to operate the platform. These partners act as data processors on our behalf and are contractually prohibited from using your data for any other purpose.
• Analytics providers: Aggregated, anonymised usage data may be shared with analytics tools to help us understand platform performance. This data cannot be used to identify individual users.
• Internal compliance and fraud teams: Data may be shared internally across our operations, security and compliance functions to detect and prevent fraud, bonus abuse and other prohibited conduct.
• Law enforcement or authorities: If we are required to disclose information by a court order, subpoena or other legal process, we will comply. We will notify you of any such request where we are legally permitted to do so.

6 Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected. The following general retention periods apply:

• Active accounts: Your account data is retained for as long as your account remains active and for a reasonable period thereafter in case you wish to reactivate it.
• Closed accounts: Following account closure, we retain certain records — including transaction history and identity verification documents — for a period of time to meet our audit and compliance obligations.
• Support communications: Chat logs and email correspondence are retained for a defined period to assist with dispute resolution and quality assurance.
• Cookie and analytics data: Session cookies expire when you close your browser. Analytics data may be retained in aggregate form for longer periods for platform improvement purposes.

When data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

7 Security Measures

Keeping your data safe is something k777 invests in continuously. We implement a range of technical and operational security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

• Encryption: All data transmitted between your device and k777's servers is encrypted using industry-standard TLS (Transport Layer Security) protocols. Your password is stored in hashed form — it is never held as plain text.
• Access controls: Access to personal data within k777's systems is restricted to authorised personnel only, on a need-to-know basis. Staff who handle user data are trained in data protection practices.
• Secure payment handling: Financial transactions via JazzCash, Easypaisa, Raast and other payment channels are processed through secure, encrypted connections. k777 does not store full card numbers or full bank account details on its own servers.
• Fraud monitoring: Our security systems monitor account activity in real time to detect suspicious login attempts, unusual transaction patterns and other indicators of unauthorised access.
• Infrastructure security: k777's platform is hosted on protected infrastructure with regular security reviews, vulnerability assessments and patching schedules.

8 Cookies and Tracking

k777 uses cookies and similar tracking technologies on our website and mobile app. A cookie is a small text file placed on your device that helps us recognise you, remember your preferences and understand how the platform is being used.

We use the following types of cookies:

• Essential cookies: These are required for the platform to function correctly. They manage your session, keep you logged in and ensure the checkout and deposit flows work properly. These cannot be disabled without affecting platform functionality.
• Preference cookies: These remember your settings — such as your preferred language, default deposit method or game lobby filters — so you don't have to reconfigure them every time you visit.
• Analytics cookies: These help us understand how users navigate the platform — which pages are most visited, where users drop off, and which features are most popular. This data is collected in aggregate and is not linked to your individual identity.
• Security cookies: These help us detect and prevent fraudulent activity, including bot traffic and suspicious login patterns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the k777 platform. For a full breakdown of the cookies in use and how to manage them, visit the cookie settings panel accessible from the footer of our website.

9 Your Rights

You have rights over your personal data. k777 respects those rights and has processes in place to handle your requests promptly. Here is what you are entitled to:

To exercise any of these rights, contact k777 support via live chat or by using the email address displayed in the footer of this page. Include your registered username and a clear description of your request. We will acknowledge your request and respond as quickly as possible.

10 Children's Privacy

k777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires users to confirm their age, and we may request proof of age at any time.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has created an account on k777, please contact our support team straight away so we can act promptly.

11 Third-Party Links

The k777 platform may contain links to third-party websites or services — for example, links to payment provider portals or game information pages. These are external sites operated by independent parties, and their privacy practices are outside our control.

k777 is not responsible for the privacy policies or data handling practices of any third-party website. We encourage you to review the privacy policy of any external site you visit before providing personal information to them.

12 Changes to This Policy

k777 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable standards, or improvements in our data practices. When we make material changes, we will display a prominent notice on the platform and update the "Last updated" date at the top of this page.

We recommend checking this page periodically so you are always aware of how your information is being handled. Continued use of k777 following any update to this policy constitutes your acceptance of the revised version. If you disagree with a change, you may close your account and request deletion of your data by contacting support.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data k777 holds about you, please reach out to our support team. We are available around the clock via live chat within the platform.

You can also contact us by email — our support address is shown in the footer of this page. When writing to us about a privacy matter, please include your registered username and a brief description of your query so we can direct it to the right team quickly.

For matters relating to your account security, responsible gaming tools or self-exclusion, please visit our Responsible Gaming page or the FAQ section for further guidance.